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Designing Calm AI Interfaces

An interface should show what the model did, not perform intelligence with motion.

Designing Calm AI Interfaces

Many AI products turn the interface into a performance. Glows, gradients, and automatic suggestions compete with the sentence a person is trying to read.

Show the actions

If the system searched, edited, or called a tool, place those steps next to the answer. Hiding the process does not make the result more trustworthy.

Speak less by default

A suggestion belongs where the person asked, or somewhere easy to ignore. It should not cover the text in the middle of reading.

Important

A calm interface is not a smaller product. It is a product where each function has an obvious place.

Make it reversible

Any change produced by a model should be undoable. Automation without undo takes editing away from the person.

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